Privacy Policy

Effective date: October 10, 2026

This policy explains how Palo Verde HQ handles information collected through Wally, an AI personal assistant service.

Information we collect

When you communicate with Wally by text message or telephone, we may collect:

Your mobile phone number and name.
The content of text messages you send and receive.
Voicemail recordings and transcriptions.

How we use information

We use this information to provide an AI personal assistant service, including appointment confirmations, reminders, follow-ups, and replies to inquiries. Information may also be used to operate the messaging service, maintain records of communications, and respond to support requests.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Your choices

You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you opt in again. See the SMS Terms and Conditions for full program details.

Contact

Email: privacy@paloverdehq.com
SMS: (928) 569-6950